Multi Agency Communications Center Serving Grant County, WA

MACC Mission Statement Safety is Our First Priority.

We have been given a sacred trust to provide the very best level of service to the citizens of Grant County and our Public Safety Partners. By answering 911 and non-emergency calls in a prompt, efficient, and professional manner and dispatching the appropriate response, we help save lives, protect property, and assist citizens in their time of need.

In These Values We Believe Integrity is Our Commitment.

Harmony

We trust, respect, and care for each other and treat everyone as a valued member of our team.

Service

Safety is our first priority. Customers are the focus of everything we do.

Integrity

We are committed to the highest level of professional and ethical conduct.

Fun

Every day we will give our best effort and have fun along the way.

Vision Building Trust is Our Goal

To provide service in a manner that fosters trust, respect, confidence, and appreciation... to be a trusted and valued member of the Grant County Public Safety Team

MACC Code of Conduct: Serving with Honor is our Responsibility In all things we will be guided by these commitments:

  • We will do what is right.

  • We will do our best.

  • We will treat others the way we wish to be treated.

  • We will be tolerant of ordinary mistakes and learn from them.

  • We will not tolerate lapses in ethics or integrity.

  • We will work as a team—with each other and with user agencies—being helpful, alert, patient, dependable, and loyal.

  • We will treat everyone with respect and dignity, demonstrating personal and professional courtesy with others.

  • We will always remember that our customers come first.

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